Event Agenda
Sunday, April 26, 2020
4:00 - 4:30 p.m.
4:30 - 5:00 p.m.
5:15 - 6:00 p.m.
6:00 - 7:00 p.m.
Moderator Meeting
Faculty Meeting
First-Timer’s Reception
Reception
Property and Casualty Sessions
Life and Health Sessions
Mixed Bag Sessions
Private Appointments
Monday, April 27, 2020
7:30 - 8:15
Breakfast
8:15 - 9:00
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Opening Session, Welcome, and Keynote
Welcome to New Mexico! Grab your breakfast and join us for the opening session of our 2020 National School on Market Regulation!
9:00 - 10:15
Emerging Issues: Commissioner's Forum
A panel of Insurance Commissioners will discuss emerging trends in state insurance regulation and the top priorities in today’s regulatory environment.
10:15 - 10:30
Break
10:30 - 11:30
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Claims Survey
Explore some of the hot topics in claims compliance, including claims optimization, adjuster licensing issues, and AOBs.
PBM's: How Do They Work and How Are They Regulated
Hear a discussion of these entities by regulators and industry, and find out where the NAIC is on them as well.
Legislative Analysis - Making Sense of Complicated Laws
Many insurance laws may seem unambiguous to legislators, but their applications to insurance products are often unclear. If a law’s application to insurance products is unclear, ensuring compliance with such law is difficult. The presentation will show examples of common problematic laws, illustrate the compliance challenges created by them, and then suggest ways legislators can write laws to avoid such issues.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
11:30 - 11:45
Break
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Lunch, Awards & Guest Speaker
11:45 - 12:45
12:45 - 1:00
Break
1:00 - 2:00
Michigan No-Fault Reform
A review of Michigan's new auto insurance framework. We will present a summary of what's changed with insight from both the reguatory and industry perspectives.
Best Interest Standards
Regulators and industry representatives will discuss the NAIC Annuity Suitability Model, how it will protect consumers, and what you must do to comply.
Going Digital
Going digital when the regulations say to go paper. We will explore maintaining compliance in the world of innovation.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
2:00 - 2:15
Break
2:15 - 3:15
Special Traps for the Unwary
Do you hate surprise findings in market conduct examinations? Attend this session to learn about the unique focus areas from a variety of state perspectives. For example, if your company writes auto in California, are your claims personel complying with California Insurance Code 11580.11 (Child passenger restraint system replacement)? If not, buckle up because your exam is about to take a sharp turn!
All Things New York
As everyone knows, New York has a variety of complex rules and regulations. The panel will discuss and give insight on some recent New York actions.
Multistate Examinations
This discussion will center on issues, challenges, and tips for dealing with both a multistate examination and how to handle multiple state examinations proceeding at the same time.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
3:15 - 3:30
Break
3:30 - 4:30
The Daily Briefing: What You Need to Know to Start Your Day
We will cover some of the "breaking news" in P&C compliance, including issues involving rebates/inducements, TRIA, e-delivery, and others.
How Prevalent is Fraud in Insurance?
A panel will discuss fraud issues in both Life and Health and Property and Casualty.
TCPA/CCPA
We will provide an overview of the key requirements and discuss best practices for compliance in this space.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
4:30 - 5:30
Vendor Reception
Tuesday, April 28, 2020
8:00 - 9:00
Breakfast and Regulator Roundtable
Join regulators and other industry professionals for breakfast and informal roundtable discussions.
9:00 - 10:15
Privacy and Cybersecurity Issues
This session will explore current privacy and cybersecurity issues applicable to insurers. Panelists will include former commissioners Julie McPeak (TN) and Adam Hamm (ND).
10:15 - 10:30
Break
10:30 - 11:30
Artificial Intelligence Review
The session will explore the application of AI concepts such as machine learning and natural language processing to insurance. Panelists will include representatives from Industry, Information Partners, and InsureTech experts.
11:30 - 1:30
Lunch on Your Own
1:30 - 2:30
The context is property and casualty insurance, likely focused on personal lines. We will help you understand the differences!
Disparate Impact and Unfair Discrimination - They Are Not the Same Thing
The ACA: Then, Now, and In the Future
A panel of experts will discuss how the ACA has evolved since it's inception.
New Product Evaluation
This session will explore the new product evaluation process and tools available that the compliance professional uses to help figure out how to help create a compliant product, especially when it may cross over traditional disciplines.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
2:30 - 3:30
Makes Me Crazy - Regulatory Hurdles Involving Company Transfers
Learn tips for complying when moving insureds from one insurance company to another resulting from new products and programs, agency book transfers, discontinued lines of business, and renewal rights transactions and mergers.
All Things New Mexico
Representatives from the New Mexico Office of Superintendent of Insurance will discuss the latest legislative updates and other issues they are seeing in their state.
Compliance Networking Conversations
This is your chance to talk to your peers about "what keeps you up at night" and other trends in compliance in a small group roundtable format.
Faculty Appointments
Sign up for 15 minute appointments with the regulators of your choice! Please note that due to the potential conflict with state ethics laws, the Faculty and the IRES Foundation would appreciate if attendees would refrain from discussions of vendor contracting matters during these faculty appointments.
3:30 - 3:45
Break and Certificate Pick-up
3:45 - 5:00
Regulatory Rivalry
Enjoy your dessert and play along while teams of regulators and industry professionals face off and test their insurance-related knowledge in a fun filled game show format.
6:00 - 9:00
Networking Event